Japan Post Insurance Program
EMS and registered AIR/SAL are already insured up to the following amounts without extra charge;
EMS: up to 20000 Yen
AIR Registered (~2kg): up to 6000 Yen
AIR Registered (2kg~): up to 20000 Yen
SAL Registered (~2kg): up to 6000 Yen
SAL Registered (2kg~): up to 20000 Yen
You can increase the claim amount of by paying 50 Yen for each 20,000 Yen.
September 22, 2020
EMS and AIR are still suspended for the United States and some other countries. Shipping to those countries has to be changed to DHL or Surface Mail. Otherwise your order will be on hold until EMS and AIR are available again. Please keep in mind that cancellation is not accepted.
We have updated the "Covid-19 Q&A" page.
August 26, 2020
A pre-owned product, which we sell, basically comes without a bonus part, such as an original illustration card, unless mentioned in our product page. We refuse a claim that the order lacks the bonus parts.
Thank you for your understanding.
Licence No. 302201905157
Tokyo Metropolitan Public Safety Commission