Covid-19 Q&A

Does Japan Post ship to my country during the pandemic?
EMS and AIR are currently suspended for my country. What will happen to my order?
My order has been on hold too long. I want to cancel and refund it.
I pre-ordered an item before the shipping restriction began without knowing the situation today. Can I cancel the order?
I want to use DHL. What shall I do?
Why doesn't the website show DHL as a shipping option upfront?
Why is DHL so expensive?
How fast is DHL?
What is Surface Mail?
I chose a shipping method which still ships to my country during the pandemic but the order has not been shipped yet.
The item I ordered and is supposed to be on hold for shipping, is on sale on your website. What happened?
Manufacturers
Important Links
Information
News
April 1, 2021
Need a DHL quote?
Ask from each product page. Do not forget to tell to which country/states you want to ship.
April 1, 2021
How long does Surface Mail take?
2-3 months to the United States and Canada. 1-2 months to Australia. Could be longer under the Covid situation.
Need a DHL quote?

Ask from each product page. Do not forget to tell to which country/states you want to ship.
April 1, 2021
How long does Surface Mail take?
2-3 months to the United States and Canada. 1-2 months to Australia. Could be longer under the Covid situation.
Customer Feedback
Copyright © 2021 JFigure.com
Licence No. 302201905157
Tokyo Metropolitan Public Safety Commission
Licence No. 302201905157
Tokyo Metropolitan Public Safety Commission