All sale is final
No cancellation is allowed once an order is placed.
Also we don’t accept any return/exchange after the delivery of the product unless critical damages/defects, which are not mentioned in the website, are found.
A customer accepts the condition of a pre-owned product
A pre-owned product might have a certain sign of damage or wear out, such as faint scratches and color transfers, which have been caused during standard use of the product.
Payment at the point of order
We request immediate payment for all products in our shop, excluding pre-orders.
We need 3 - 7 days to ship your order
Sometimes it takes longer than a week for unavoidable reasons. We will update you in such case.
Shipping restriction under Covid-19
EMS and AIR are temporalily suspended for the United States and some other countries. You will be asked to change the shipping method to DHL or Surface Mail or your order will be on hold until EMS and AIR are available again.
Cancellation and refund due to the shipping restriction are not accepted.