All sale is final
No cancellation is allowed once an order is placed.
Also we don’t accept any return/exchange after the delivery of the product unless critical damages/defects, which are not mentioned in the website, are found.
A customer accepts the condition of a pre-owned product
A pre-owned product might have a certain sign of damage or wear out, such as faint scratches and color transfers, which have been caused during standard use of the product.
Payment at the point of order
We request immediate payment for all products in our shop, excluding pre-orders.
We need 3 - 7 days to ship your order
Sometimes it takes longer than a week for unavoidable reasons. We will update you in such case.
Shipping restriction under Covid-19
As of July 5, 2020, Japan Post temporarily suspends shipping to some countries which include USA, Australia and Russia. See '. We hold the shipping of your order to such countries until the suspension is lifted or advise shipping by DHL as the alternative.